PROCESSING TIME
Orders are typically processed within 1–2 business days after confirmation.
SHIPPING AREAS
NÉRA currently ships within Egypt only.
SHIPPING PARTNER
Orders are delivered through Aramex.
ESTIMATED DELIVERY TIMES
Cairo & Giza:
2–4 business days
Other Governorates:
3–6 business days
Delivery times are estimates and may vary depending on location, holidays, weather conditions, or courier delays.
FREE SHIPPING
Free shipping is available on orders above 7,500 EGP.
ORDER INSPECTION
Customers may inspect and try on their order before completing payment.
If the customer declines the order after inspection, shipping fees and return shipping fees remain the customer's responsibility.
ADDRESS ACCURACY
Customers are responsible for providing accurate shipping information. NÉRA is not responsible for delays resulting from incorrect or incomplete addresses.
